01
Acceptance of Terms
By accessing or using TicketFi, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Legal/Updated March 2026
Terms of Service
Please read these terms carefully before using TicketFi. They define how you and we both keep the platform fair and trustworthy.
Plain-language summary
By using TicketFi you agree to play fair: no fraud, no scalping above policy, you're 18+, and ticket sales are final unless an event is cancelled or rescheduled.
02
Use of the Platform
- You must be at least 18 years old to create an account and purchase tickets.
- You are responsible for maintaining the security of your account credentials.
- You agree not to use the platform for any unlawful or prohibited purpose.
- You agree not to attempt to gain unauthorized access to any part of the platform.
- Reselling tickets at inflated prices may be prohibited depending on the event.
03
Ticket Purchases
All ticket sales are final unless the event is cancelled or rescheduled. Refund policies are set by event organizers. TicketFi charges a service fee on each transaction. You agree to pay all fees and applicable taxes associated with your purchase.
04
Text Message (SMS) Notifications
TicketFi may send order and event text notifications to a buyer who opts in at checkout. The choice is optional and starts unchecked, is not a condition of purchase, and is separate from any consent to receive marketing text messages from an event organizer.
The program sends order confirmations and cancellation notices for events you hold tickets for. It does not send login codes, security alerts, marketing messages, or support conversations. Message frequency varies, and message and data rates may apply.
Reply STOP to opt out or HELP for help. The program disclosure is on the order and event text notifications page.
05
Event Organizer Terms
Organizers are responsible for the events they list on TicketFi. TicketFi acts as a platform facilitator and is not responsible for the quality, safety, or legality of events. Organizers must comply with all applicable laws and platform guidelines.
06
Limitation of Liability
TicketFi shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service, including but not limited to event cancellations, technical outages, or third-party actions.
07
Contact Us
If you have questions about these Terms of Service, please use our contact page.
Effective as of March 2026